Are you looking for a flexible work-from-home opportunity that allows you to showcase your data entry skills? We are currently seeking a diligent and detail-oriented Data Entry Clerk to join our team. As a Data Entry Clerk, you will play a crucial role in maintaining accurate records and inputting data efficiently.Essential Functions u0026amp; Responsibilities• Respond promptly and professionally to customer inquiries via phone, email, or chat• Assist customers with account inquiries, payment processing, and dispute resolution• Navigate through systems to accurately document customer interactions and updates• Collaborate with internal teams to escalate complex issues and ensure timely resolution• Uphold company policies and procedures while delivering high-quality service to customers• Continuously strive to meet and exceed performance metrics and service level agreementsKnowledge u0026amp; Skills• Previous experience in customer service, collections, or related fields preferred• Strong communication skills, both verbal and written• Ability to multitask and prioritize tasks in a fast-paced environment• Proficiency in computer navigation and data entry• Excellent problem-solving abilities with a customer-centric mindset• Adaptability to changing processes and proceduresEducation / Experience• High school diploma or equivalent required• Prior experience in healthcare or insurance industry is a plus• Minimum of [X] years of relevant experience preferredJoin our team and embark on a rewarding career journey with ample opportunities for growth and development. Apply today and discover the possibilities with CornerStone Staffing!
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